All in-stock items will ship out within 2 weeks. If you place an order for items that are pre-order you will be given an estimated ship date.

There is a 20% rush fee for expediting an order. This fee will bump your order to the top of the list for that day, but standard shipping will still apply. If you would like to overnight your order, please reach out to us at 980-237-3017 for assistance.

Each invoice is immediately sent to the email we have on file once an order has been placed. Invoices can also be accessed through our wholesale portal in the footer below.

All of our products run true to size with slight variations depending on the product. Please refer to a specific product's description to find more details regarding the item's fit and our sizing recommendations.

If you are having trouble accessing your account, please call 980-237-3017 or email us hello@shopbrooksavenue.com for help getting into your wholesale account.

We can only hold inventory for which the payment has been processed.

In order to ensure the availability of the items you wish to purchase, we kindly request that you proceed with the payment process at your earliest convenience. Due to high demand and limited quantities, we can neither hold inventory nor guarantee your items will be in stock in the case that you want to delay or postpone payment.

Cancellations must be placed within 30 days of your order being placed. We do not accept cancellations after the 30 day mark.

We are so sorry to hear you received a damaged item! Please email us at hello@shopbrooksavenue.com with a photo and we can provide a replacement or refund.